Terms and Conditions of Rewards Codes

Ownership and Acceptance

This website and the App are owned and operated by Rewards Codes. By using our website and services, you agree to these Terms. Rewards Codes offers a digital loyalty platform that allows businesses to reward their customers for their visits without the need to collect sensitive data; the only data collected is the personal phone number. The service begins when any business registered with Rewards Codes delivers an RwC to one of its customers. Users also accept the Terms by using any of the services provided by Rewards Codes, not just by using the website.

Eligible Users

Any legal owner of a phone line through their phone number. You may not use this website if it is prohibited by law in your country.

Explicit Consent

RwC users agree to participate in the Loyalty Program when they voluntarily share their phone number and/or download the App during the registration and phone number verification process. Users accept the privacy and usage policies upon registering or using the App, linking their consent with data processing.

Third-Party Responsibilities

Rewards Codes is not responsible for how businesses manage or use the aggregated statistical information and periodic reports they receive or generate from Rewards Codes. Businesses using Rewards Codes must comply with applicable privacy laws in their data handling.

Promotions

For the loyalty model to function, RwC clients must offer promotions. The promotions that participating businesses offer to their users are the sole responsibility of the business offering them. Rewards Codes provides a customizable platform that enhances customer experience and tracks purchases to encourage repeat business, but it is not responsible for the promotions posted, as these are managed by each business. The administration of the platform and its publications is the exclusive responsibility of the business that contracts the RwC services.

Chatbot Limitations

The chatbot generated by Rewards Codes™ is self-censored and limited in its responses according to company policies. We are not responsible for the information provided to users through the chatbot; it is understood to be a support tool, but it never replaces the official and formal communication channels of the company.

Phone Number Change

Don't worry, you can transfer the accumulated balance to your new number and continue enjoying your benefits. Contact us at info@rewards.codes to process the change in the database and register your new phone number.

Services and Fees

The services of Rewards Codes include the creation and management of loyalty programs. Fees are listed on the website and are subject to change without notice. Enrolled businesses will be informed via email 30 days in advance of any changes in Services and Fees. All fees and charges are billed monthly.

Intellectual Property

All content of Rewards Codes, including software, graphics, and logos, is the exclusive property of Rewards Codes. No ownership rights are granted to clients or users.

Service Modification

We may modify or discontinue services at any time without prior notice. Notification will be sent via WhatsApp message at least 30 days in advance. If you do not agree, you may request to unsubscribe from the service by sending an email to info@rewards.codes.

Limitation of Liability

Rewards Codes will not be liable for indirect, incidental, or special damages arising from the promotions offered by businesses contracting the RwC services. Rewards Codes is not responsible for the business decisions of affiliated businesses.

Right to Modify

We may modify these Terms at any time. It is recommended to periodically review this page to stay informed of updates.

Applicable Jurisdiction

The Federal Laws of the United Mexican States and the State of Zacatecas, Mexico. Any dispute will be handled exclusively in the corresponding courts of Zacatecas, Mexico.

Contact

For inquiries, you can contact us through the information available on our website. Reach us at info@rewards.codes.